Last updated: 15 October 2026
1. Introduction
These Terms and Conditions govern your use of the AI Charmers website and our training services. By booking a course or using our services, you agree to be bound by these terms.
2. Course Bookings
2.1 Making a Booking
All course bookings are subject to availability. A booking is confirmed once payment is received and you receive a confirmation email.
2.2 Payment
Full payment is required at the time of booking unless otherwise agreed in writing. We accept payment by credit card, bank transfer, or invoice (for corporate clients).
2.3 Pricing
All prices are in Australian Dollars (AUD) unless otherwise stated. Prices are subject to change without notice, but changes will not affect confirmed bookings.
3. Cancellation and refunds
Substitutions are accepted at any time. Tell us the new person's name and email address.
If you cancel your registration, the refund depends on when we hear from you:
- More than 14 days before the course starts: a full refund, less a 5% handling fee.
- 8–14 days before the course starts: a 50% cancellation fee. If we fill your place from the waiting list, you receive a full refund, less a 5% handling fee.
- Less than 8 days before the course starts: no refund.
If we cancel the course, we refund 100% of your payment.
Questions about a refund: info@aicharmers.com .
4. Course Delivery
4.1 Course Materials
Course materials are provided for personal use only and may not be reproduced, distributed, or shared without written permission.
4.2 Online Courses
For online courses, you are responsible for ensuring you have adequate internet connectivity and the required software/hardware to participate.
5. Intellectual Property
All course materials, content, and intellectual property remain the property of AI Charmers or its licensors. You may not copy, reproduce, or distribute any materials without prior written consent.
6. Limitation of Liability
To the maximum extent permitted by law, AI Charmers shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
7. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal information.
8. Governing Law
These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of New South Wales.
9. Contact Us
If you have any questions about these Terms and Conditions, please contact us.